Deciding what managed service provider would fit best with your cloud computing goals can be difficult. With our Managed Service Provider Buyer’s Guide, you can learn about top MSPs across the cloud space. It includes 10 questions to ask potential vendors, and yourself. Below is an excerpt of questions to ask from our free buyer’s guide, which you can access below.
What are the specific business needs I’m looking to address?
This may seem like an obvious question, but MSPs offer a wide range of competencies, so this answer could provide more insight than you realize. Some teams may be looking to implement DevOps, while others might just want to cut costs and have a simple management platform to use. Clearly defining business needs driving your project or migration will prevent any miscommunication with your perspective MSP.
What is your customer to Certified Professional ratio?
One of the most attractive benefits of having a managed service provider is being able to rely on a cloud Certified Professional. Having a high ratio of professionals to clients increases the availability and personal touch you might be looking for. Some companies try to work with a limited number of large enterprises, so they always have a professional available to help. This service is supposed to be a partnership between an MSP and enterprise, so ratio can be crucial depending on your needs.
Do I want a hybrid or multi-cloud?
Hybrid and multi-cloud environments are growing in popularity as enterprises recognize the value of having multiple clouds. Each hyperscale infrastructure or private cloud provides different value, and this value should be taken advantage of. Some MSPs are far more proficient at dealing with hybrid or multi-cloud environments. Even if deploying another cloud isn’t in your immediate future, maybe you’ll want it down the line. It would be easier to work with an MSP that knows your company rather than switching to a new one just for the deployment.
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